Tickets are transferable. If, for any reason a delegate is unable to attend, a substitute from the same organisation may attend in his/her place at no extra charge.

If a delegate wishes to cancel:

  1. Prior to the early bird date; they are entitled to a full refund or a credit note for future events.
  2. After the early bird date; a cancellation fee of $100.00 per event day applies and the remaining amount can be used as a credit note for future events.
  3. Within 7 days of the event or does not show; the ticket is non-refundable

Credit Notes

  • Credit notes are valid for 12 month’s post issue date.
  • You cannot refund a delegate who registered using a credit note.
  • Credit notes can only be used on events not TGF Book Club or Book Purchases.