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John DiJulius is the Authority on Customer Service, Best Selling Author, International Keynote Speaker and Consultant, and TEDx Speaker.
John's best-selling books include The Relationship Economy, The Customer Service Revolution, What's The Secret?: To Providing A World-Class Customer Experience, and Secret Service. John works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotels, PwC, Harley Davidson, Chick-fil-A and many more. John works with companies that want to make customer experience their competitive advantage, make price irrelevant, and become the brand customers cannot live without.