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Change the way you think about growth
In a rapidly evolving marketplace, customer experience can drown out employee experience – resulting in employees abandoning companies in droves.
An entirely new operating mentality is required. The needs and preferences of both customers and employees – in every decision made - must be given intentional focus.
Global growth evangelist at Salesforce Tiffani Bova, known for her groundbreaking work in Growth IQ, will reveal the transformative power of
THE EXPERIENCE MINDSET: Changing the Way You Think About Growth, the subject of her newest book (release date: 6th June).
Over 90 minutes in a live interactive virtual masterclass Tiffani will provide you with practical insights into measuring and optimising employee experience (EX), customer experience (CX), and the powerful impact of aligning the two.
Discover the metrics that matter and gain the ability to drive tangible improvements in both employee engagement and overall business performance.
Tiffani’s book and this masterclass will be based on exclusive research, including from two Salesforce studies of thousands of employees and c-suite executives around the globe.
Don't miss this exclusive opportunity to learn from Tiffani Bova and gain the tools to empower your employees, enchant your customers, and drive unparalleled revenue growth.
"If you want to remain competitive in today's marketplace, investing in people is no longer a nice-to-have, but rather a must-have."
- Tiffani Bova,
In this highly interactive masterclass:
Information packed and highly practical, this masterclass is a must-attend for:
Tiffani Bova is the global growth evangelist at Salesforce and the author of the new book
The Experience Mindset: Changing the Way You Think About Growth.
Her previous book Growth IQ was a Wall Street Journal bestseller and has been translated into 10 languages. Over the past two decades, Tiffani has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What’s Next! with Tiffani Bova.
Growth Faculty passAccess this event by buying a ticket OR join with our Growth Faculty Pass for access to all our virtual events for 12 months.
Join now
Growth Faculty passAccess this event by buying a ticket OR join with our Growth Faculty Pass for access to all our virtual events for 12 months.
Join now